support.

Support you can count on

Every business has it's own technology infrastructure and needs different resources. Having the right IT support in place is mission-critical. Whether you have 5 employees or 500 we can create a strategy that's right for your organization, and we'll find the most cost-effective way to get just the right level of support.

We provide IT Support to you and your staff on a daily basis for any questions or technical problems that may arise.

Support
Desk

Provide technical support to your staff via Email, Phone and Web via our Support Desk. Whether it's a simple "How do I...?" or a more complex technical issue, we'll help them get back to work in a minimum of time.

Support Desk

Remote
Assistance

Over 92% of all requests to our support desk can be handled via remote support. We'll connect to you and resolve the query or problem remotely saving time and money.

Remote Assistance Request

Onsite
Support

If the issue can't be resolved remotely, We'll come out to your office and get you up and running.

Onsite Support Request

Computer
Repairs

Should we find a fault with your equipment, we are able to repair the most common failures on site. If it's beyond repair we'll advise the best steps to take.

Computer Repair Assistance

We support the systems you work on

Server Operating Systems

  • Windows Server 2008 – 2016
  • Linux Server
  • Unix

Desktop Operating Systems

  • Windows 3.11 – Windows 10
  • MS DOS
  • Apple Macintosh
  • Linux

Microsoft Office

  • Office 2007
  • Office 2010
  • Office 2013
  • Office 365
  • Office 2019
  • Microsoft Sharepoint
  • Microsoft Teams

Hardware Platforms

  • DELL
  • Compaq
  • HP
  • Super Micro
  • Cisco
  • Sun
  • IBM
  • Lenovo
  • Custom Built

Routers, Firewalls & Tools

  • Cisco
  • WatchGuard
  • Juniper
  • F5
  • Extreme Networks
  • Checkpoint
  • ISA 2000
  • SonicWall

Phone Servers

  • Asterisk
  • Televantage
  • Altegen
  • Mitel
  • 3CX

Network & Server Monitoring

  • NetIQ
  • SolarWinds
  • Sniffer Pro
  • Hyperic
  • Big Brother
  • eEye Retina
  • WebTrends

Storage & Backup Solutions

  • SAN
  • NAS
  • StorageTec
  • EMC
  • Network Appliances
  • Data Direct
  • OpenFiler
  • Backup Exec
  • ArcServe
  • Net Backup

Anti-Virus Services

  • Norton Enterprise
  • Trend Enterprise
  • AVG Enterprise

Virtual Services

  • MS HyperV
  • VMWare Server
  • VMWare (VDI)
  • Citrix XEN Server
  • Citrix XEN Desktop
  • Thin Client
  • Terminals

Cloud Subscription Services

  • Google G Suite
  • Microsoft Office 365
  • Amazon Web Services AWS

Coding Languages & Tools

  • Visual Studio
  • .net 4.5
  • C#
  • Visual Basic
  • php
  • javascript
  • MVC
  • SQL
  • LINQ

Database Services

  • Microsoft SQL Server 7.0 to 2012
  • Oracle
  • Postgress
  • Derby
  • MySQL

Web Services

  • Internet Information Services
  • IIS 3.0 to 8.5
  • Apache
  • Tomcat
  • JBoss

Business CRM Solutions

  • SharePoint
  • QuickBooks
  • Bluejay (rental)
  • SalesForce.com
  • Maximizer
  • Goldmine
  • Sugar CRM

Mail & Communication Services

  • Microsoft Exchange
  • SmarterMail
  • iMail
  • Unix sendmail
  • SPAM gateways

Video Surveillance Services

  • Sony Real Shot
  • iSpy
  • Axis
  • netZeye
  • Milestone

Media Streaming Services

  • Windows Media Server
  • Real Audio Server

Graphical & Mechanical Services

  • Adobe Photoshop
  • Adobe Illustrator
  • Visio
  • AutoDesk AutoCAD
  • AutoDesk Inventor
  • Gimp 2.3

Circuit Board Design & Prototyping

  • MACH 4
  • Linux CNC
  • Coper Cam
  • Cam Bam
  • Eagle CAD